Contact Us
Common queries answered
Frequently asked Questions
How long does it take for me to receive my order?
About 5 – 10 days for US customers, about 7 – 15 working days for international customers
What is your return and exchange policy?
You do not need to return the product, for defective or damaged products we will replace new ones and refund 100% if requested by the customer.
How do I change my shipping address?
When you order, you need to contact us 24 hours in advance to change and update as soon as possible.
How do I track the status of my order?
Once the order is delivered to the carrier the tracking number will be confirmed and sent to you, you just need to track the tracking number on our system
How do I receive customer support?
We receive support messages via email, if you have any questions please contact us via email: [email protected]
What do I do if I entered an incorrect shipping address?
Don’t worry just email us as soon as possible we will handle it for you
Do you ship to my country?
Yes, we ship worldwide, we have many different factories around the world to ensure products are delivered as quickly as possible
Will my items come in one package?
If you buy from 2 orders you may receive 2 different packages or one depending on the product you buy
Get in touch with us!
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